Mozilla thunderbird help9/23/2023 A setting in Thunderbird is blocking the URL from opening and needs to be changed or updated.A recently installed add-on or extension in your default browser is blocking the URLs from opening and needs to be removed or modified or.This could be anything from an antivirus to a new piece of software that was recently installed but conflicts with Thunderbird. Another program on the system is blocking the link from opening and needs to be removed or modified.If this does not work, then chances are the issue has been generated by one of three other possible causes: Steps to do this for the more popular browsers are available at these URLs:įor Chrome: /chrome/answer/95417įor Firefox: /en-US/kb/make-firefox-your-default-browserįor Edge: /en-us/instantanswers/5b81713b-5ab4-4462-a002-93e8d3d34c06/make-microsoft-edge-your-default-browser To fix this, you need to reset your browser default designation on the computer. This means that when you click on a URL in your email, the Thunderbird program no longer knows where to direct that link (since no default browser has been designated in Windows) and as a result the link doesn't work when clicked. Per the information on this forum page, the most common cause of this issue is that your version of Windows has somehow lost its default browser designation. The Thunderbird Support Forum itself does host a page devoted exclusively to the problem listed above, found here: /en-US/kb/hyperlinks-in-messages-not-working. To do this, visit this URL and then click on the "Ask Now" button on the right of the page: /en-US/questions/new/thunderbird. If you cannot find an answer to your question easily on the support forum, then it's suggested you create an account with Mozilla and post your question publicly to the forum, which (believe it or not) often yields very good results. Rather than offer direct phone or email support, users with issues must scour the rather expansive, and at times daunting, Mozilla's Thunderbird Support Forum for help, available at this URL: /en-US/products/thunderbird. Having said that, Mozilla's Thunderbird is a fine free alternative to Outlook and is usually reliable for everyday email use (send/receive messages, save messages to folders, etc.). If you can't find it on your computer and/or want to download and install the latest version of it, then please visit this URL: /owa. Do you have a solution?Ī: Outlook does have a free option these days, which is just a rebranded version of the old Microsoft Mail/Live Mail product that comes pre-installed with Windows. I'm not sure what to do, and I find Mozilla's Thunderbird support hard to follow. Over the last six months or so though, I have been unable to activate any of the links I receive in my emails when I click on them. Q: I have used Mozilla Thunderbird as my email program for the last seven years instead of Outlook, because it is free.
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