Madison trash pandas9/23/2023 From their opening homestand to their fourth, the Trash Pandas’ average order value has grown by + 8.5%, steadily, indicating that groups are ordering more at once. With mobile ordering for game day suites F&B, Taylor’s team is driving larger average orders throughout the game. Guests had to walk down to the concession stand and bring their order back up,” Taylor said. “Before FanFood, we had no game day F&B service. Additional suites revenue with game day ordering In fact, FanFood opened an entirely new revenue stream for them. “Suites owners can pay ahead of time for their guests, and the Pre-order Portal takes worrying about their menus and if they’ve been billed entirely off my plate.” For Taylor, the ability to accept game day orders at the suites level has been the most impactful addition FanFood has brought to their venue. “FanFood makes it easy for us to manage meal package orders,” Taylor said. Through a single email link, suite holders can browse meal packages and view photos of their options, learn about specific package offerings, and complete their purchase via secure checkout. Simplifying how suites meal packages are bookedįor 2021, FanFood’s online pre-ordering Portal is the primary way for Trash Pandas suite holders to book meal packages. To create a more convenient ordering experience for guests - and less stress for the staff - the Trash Pandas partnered with FanFood to craft a tailored venue-wide mobile ordering and payment solution. Long lines at the concession stands deterred both fans and suite guests from placing orders during the game.It was difficult to predict labor and inventory needs on a game-by-game basis without knowing the demands ahead of time.Suites managers had to complete full banquet event orders for suites parties, requiring lengthy correspondence with both the customer and the suite kitchen.Before moving to this new venue, the Trash Pandas’ F&B ordering and fulfillment process required strenuous, time-consuming tasks: Establishing a venue-wide digital ordering serviceįrom delivering food to fans seated field-side to serving guests in the upper deck suites, the Rocket City Trash Pandas of Madison, AL operate a robust game day food and beverage service.
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